"say it forward"

Insights on Innovation,
Leadership, Culture, Service...

Kevin & Jackie Freiberg

Change Your Decision

Shift Your Perspective

Why is it so hard to say, “I was wrong”?

In some organizations, it’s easier and more comfortable to defend a position we’ve already taken than to admit we might be wrong. It’s also how we get stuck.

When we fail to admit we’re wrong, we rob ourselves and our colleagues of valuable moments of learning, of improving performance and of eliminating potential large scale problems.

Seth Godin suggests an alternative to being wrong:

“Based on new information, I can make a new decision.”

Being responsive and flexible is how we stay relevant in our personal and professional lives. We can make a new decision on what’s happening in our environment now, based on new data and new science.

If decisions made in good faith are based on insufficient information, we don’t have to be wrong. Thanks Seth for reminding how we just have to make a new decision.

Inefficiency is Robust

The Efficiency Myth

The more we allow machines, data and numbers to think for us, the less we think for ourselves. It’s time to build human skills before we lose our ability to function in an unpredictable world.

We are huge fans of the work of Margaret Heffernan. She is a big, bold thinker with a gift for making sense of a complicated world. This TED Talk will speak to you if you are:

  • Determined to make your organization more efficient
  • Curious about how inefficiency can be robust
  • Trying to predict the future
  • Afraid of the impact AI is having on human skills
  • Trying to measure everything
  • In search of ideas on how to better navigate what has become a complicated world




San Diego Honors Bruce Bochy

Watch as San Diego fans honor Bruce Bochy on the Padres Diamond one last time.

Boch Takes a Final Bow in San Diego

For his final series at Petco Park, Bruce Bochy received a huge send-off from his ever loyal San Diego fans. The former Padres manager holds a special place in our hearts and in the the hearts of San Diegans who’ve watched him leave his mark on our home team. We’ve also had the thrill of following his incredible success managing the San Francisco Giants through three world championships in 2010, 2012 and 2014. Through 25 years of friendship with Bruce, we’ve witnessed the very best in leadership, commitment, team alchemy, honor and pure joy of the game he’s played so brilliantly. We congratulate Bruce on an incredible career and the legacy of players and fans he leaves behind.

Bochy Ball is a collection of lessons and strategies for growing team chemistry with leadership that lifts others. With hundreds of quotes describing his game plan for success, Bruce has partnered with Kevin and Jackie to show you how to apply these winning strategies to your business and to your life. Bochy Ball is a book you will cherish –

Order your copy now, signed by Bruce.

Transforming Your Meetings

Meaningless to Priceless

We all spend time professionally and personally in meetings and gatherings that fall flat. Here are three simple, yet powerful suggestions on how to turn status quo and dread into exciting, meaningful and relevant. Find out how to make board meetings, all employee workshops, dinner parties and holiday gatherings far more valuable and perhaps even priceless.

Tired of One Person Doing All the Talking?

Take Charge of the Conversation

We’ve all been there. A business dinner where one person does all the talking. To re-engage others and generate more give while gaining insights and ideas from EVERYONE invited, here’s a list of 10 Business Dinner Conversation Starters to shift focus and add some flavor.

  1. What is the craziest thing a boss has ever asked you to do?
  2. What was your first job and the best lesson you learned from it?
  3. What is the best business advise you’ve been given? And what is the worst?
  4. Who at work would you pick to be your Amazing Race partner?
  5. What would you do for a work-cation or sabbatical and where would you go?
  6. What is the most unbelievable thing that has ever happened to you?
  7. Who is the most impactful mentor/role model in your life to date?
  8. If you could teach a college course, what would it be?
  9. What would you choose as a super power?
  10. What career move do you wish you’d said YES to? Or NO to?